OneTable's Reputation Manager helps you collect more reviews automatically, monitor feedback across platforms, and respond the right way when something goes wrong — without staff logging into multiple systems.
Great restaurants don’t leave their reputation to chance. We help you collect more reviews, respond properly, and catch issues early so your brand stays strong without extra effort.
Reviews directly affect bookings, walk-ins, and trust.Most restaurants either don’t ask for reviews consistently or only notice problems after damage is done.
Incoming reviews are monitored automatically. Positive feedback is encouraged publicly, while negative reviews are flagged internally and handled through controlled responses designed to retain the customer.
Collect more reviews, catch negative feedback early, and respond the right way without staff monitoring review sites all day.
Your reputation stays active and protected in the background.
Personalized responses are sent automatically based on the review’s content and rating, keeping replies timely and on-brand without manual effort.
Reviews are continuously monitored across platforms and low ratings are flagged immediately so issues are caught early, not after damage is done.
Automatically asks customers for reviews after their visit to increase ratings and visibility.
When a negative review is detected, a retention offer can be included in the response to recover the customer and prevent repeat loss.
Regarding Reputation Management
No. Reviews are monitored, flagged, and handled properly to reduce damage and recover customers.
Yes. Responses are configured based on your brand and preferences.
Availability depends on your plan. Advanced logic is included in higher tiers.
If reviews are hurting bookings or going unanswered, Reputation Manager can handle it automatically.