Customer Engagement gives you simple, reliable ways to communicate with customers, collect their information, and respond in one place. Everything works together so outreach stays consistent without adding work for your team.
Keep customers informed, reachable, and engaged before and after they visit. From updates and deals to feedback and messages, Customer Engagement helps you stay connected without juggling multiple tools.
When communication breaks down, customers stop coming back. Missed messages, outdated contact lists, and inconsistent follow-ups all cost business. Customer Engagement keeps your customer communication organized, timely, and easy to manage.
Customer information is collected through your website and interactions, stored securely, and used to send messages or respond when needed. Messages from different channels are centralized so nothing gets missed and communication stays consistent.
Send emails and texts, collect customer details, receive messages, and gather feedback from one connected system. Customer Engagement keeps communication simple, organized, and easy to manage.
Everything works together automatically, so customer conversations stay consistent and nothing gets missed — without adding extra work for your team.
Collect names, emails, and phone numbers from opted-in customers through your website and interactions.
Send emails to keep customers informed, such as hours updates, timing changes, or announcements.
Send quick text messages for special deals, reminders, or time-sensitive updates.
View and respond to customer messages from email, social platforms, and other channels in one inbox.
View and respond to customer messages from email, social platforms, and other channels in one inbox.
Turn one-time guests into repeat customers with points, rewards, and offers that bring people back automatically.
Regarding Customer Engagement
Yes. Customer information is only collected from customers who choose to opt in.
That’s completely normal. Customer Engagement starts by collecting opted-in customer information through your website and interactions, so you can build a list before sending messages.
Customer information is collected through your website, forms, and interactions where customers choose to opt in. Nothing is added manually or without permission.
No. You can focus on collecting customer information first and start messaging only when you’re ready.
If customer messages, lists, and feedback feel scattered, Customer Engagement keeps everything organized and easy to manage.