MOSAN Connect

Automate the work your team shouldn’t be doing

MOSAN Connect links your systems together so things happen automatically — without staff chasing, copying, or remembering steps.

Power Up Your Resturant

Restaurants run on dozens of tools. MOSAN Connect makes them work together. From orders and forms to reviews and customer messages, MOSAN Connect removes manual steps and keeps everything flowing in the background. No new software to learn. No extra work for your staff.

Why MOSAN Connect Matters

Manual processes lead to missed messages, slow follow-ups, and inconsistent service.

MOSAN Connect removes those gaps by making sure every action is handled the same way every time.

This reduces errors, saves staff time, and keeps your operations running smoothly even during busy hours or staff turnover.


How It Works

When something happens in your restaurant’s systems, MOSAN Connect automatically triggers the next steps.

A form submission, a message, an order, or a review sets off a workflow that moves information where it needs to go, sends the right messages, and notifies the right people.

Everything stays connected in the background without staff needing to remember steps or switch between tools.

MOSAN Connect

What Can Be Automated

MOSAN Connect handles the repeat work that slows restaurants down.

Any time something happens in your systems, MOSAN Connect makes sure the next steps happen automatically — without staff involvement.

This reduces missed follow-ups, cuts down manual work, and keeps your operations consistent every day.

Lead Handling

Automatically capture, organize, and respond to customer inquiries so nothing slips through.

Example: Catering Inquiry Flow

Catering form submitted

Inquiry saved automatically

Confirmation message sent

Team notified

Review Management

Track and respond to reviews without logging into multiple platforms.

Example: Negative Review Alert Flow

Low-rating review posted

Review logged automatically

Internal alert sent

Issue flagged for follow-up

Internal Operations

Route information to the right place instantly, without staff copying or forwarding details.

Example: Missed Message Flow

Customer message received

Routed to correct inbox

Assigned to staff

Missed messages flagged

Multi-Location Logic

Keep locations organized while maintaining central visibility.

Example: Location Routing Flow

Action occurs (form, order, message)

Routed to correct location

Stored under the right store

Central visibility maintained

Frequently Asked Questions

Regarding Branded Website and Hosting

Do I need to learn a new system?

No. MOSAN Connect works behind the scenes.

What tools does it connect to?

Your website, ordering systems, inboxes, review platforms, internal tools, and more.

Can this be customized?

Yes. Workflows are built around how your restaurant operates.

Is this included in all plans?

Workflow limits depend on your plan. Custom workflows are available in higher tiers.

Still deciding?

Call us to discover how OneTable can improve your margins, cut costs, and drive growth for your restaurant.